General Help and Instructions

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The primary navagation menu is located horizontally across the top of all pages. The first line contains Primary Section titles while the second line changes to include Secondary Topics depending upon the Primary Section selected.

A secondary menu system is located vertically along the left side in certain categories (ie: Shopping). It shows a complete list of the Secondary Topics within the Primary Section. This is necessary in some cases, as in our Shopping section, since the horizontal menu is insufficient to hold all sub-categories.

Both are white text on a colored background and do not display link underlines. Additional links are provided within the pages themselves for related materials (Example: Select a State to search).

Our nurses have compiled a collection of select personal and health care, safety, and comfort products available for convenient purchase online.

Payment Options, Site Security, Our Guarantee, Shipping Details, Back Orders, Returns Policy and other topics are described on our Terms & Conditions page.

We currently offer over 2,000 different products which are organized by Category and Sub-Category. Primary categories are listed in the left-side vertical menu under Shopping. For a complete list of all Primary and Sub Categories look at our Complete Catalog.

With so many products, it is often difficult to categorize all items into a simple menu system. We have designed our own catalog system and purposefully limited the number of categories to simplify the menus. This process is often very difficult but we feel we have organized a better system than most.

Many begin by selecting a product category from the left-side menu, or by typing key words into the search box (located at the top of all Shopping pages). If your search does not return any results, don't be discouraged, try a simpler phrase of just one key word and try again.

Add an item to your shopping cart by typing-in the number required into the Qty box and clicking the button next to each product. Add an item to you Favorites by clicking the link located at the top-left of each page. To view your shopping cart, click the button located near the top-right on any shopping page.

General information about nursing homes, state inspections and memberships may be found on the Nursing Home Inspector^TM Home Page

For more specific answers, try the Frequently Asks Questions page.

For help with understanding our ratings and reports, try Ranking Page Help

There are several advertising options available on CarePathways. We suggest starting with reading our Advertising Options page. If you are interested in a marketing strategy not addressed there, please email our Advertising Department or call us toll-free at 1-877-514-7107.

For help with all other topics, please use our Contact Form to email the appropriate department. Emails are generally replied to within a few minutes during normal business hours (9a-3p M-F).