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caretenders

  • 330 whitney ave, suite 720
  • holyoke, MA 01040
  • Phone: 413-592-1762
  • Medicare Provider #: 227584
  • Medicare Certified: 2/10/2014
  • Ownership Type: Proprietary

Services Offered

  •   Skilled Nursing
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social Worker
  •   Home Health Aide

Quality of Care Report    Updated 9-12-16

Description of Measure
Agency Score
State Average
For patients with diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care
100 %
96 %
 
How often home health patients had to be admitted to the hospital
18 %
17 %
 
How often patients got better at bathing
61 %
70 %
 
How often patients got better at getting in and out of bed
58 %
66 %
 
How often patients got better at taking their drugs correctly by mouth
57 %
59 %
 
How often patients got better at walking or moving around
64 %
68 %
 
How often patients had less pain when moving around
80 %
73 %
 
How often patients receiving home health care needed any urgent, unplanned care in the hospital emergency room - without being admitted to the hospital
15 %
12 %
 
How often patients’ breathing improved
70 %
70 %
 
How often patients’ wounds improved or healed after an operation
89 %
93 %
 
How often the home health team began their patients’ care in a timely manner
100 %
94 %
 
How often the home health team checked patients for depression
100 %
98 %
 
How often the home health team checked patients for pain
100 %
99 %
 
How often the home health team checked patients for the risk of developing pressure sores (bed sores)
100 %
99 %
 
How often the home health team checked patients’ risk of falling
100 %
99 %
 
How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care
100 %
99 %
 
How often the home health team made sure that their patients have received a flu shot for the current flu season
81 %
70 %
 
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
87 %
74 %
 
How often the home health team taught patients (or their family caregivers) about their drugs
85 %
97 %
 
How often the home health team took doctor-ordered action to prevent pressure sores (bed sores)
100 %
98 %
 
How often the home health team treated heart failure (weakening of the heart) patients’ symptoms
100 %
99 %
 
How often the home health team treated their patients’ pain
100 %
99 %
 

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