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Skilled Nursing
Physical Therapy
Occupational Therapy
Speech Pathology
Medical Social Worker
Home Health Aide

gentiva health services

2505 meridian pkwy, suite 225
durham, NC 27713
Phone: 919-361-1921
Medicare Provider #: 347236
Medicare Certified: 7/4/2002
Ownership Type: Proprietary

Updated 8-12-14


Quality of Care Report

Description of Measure Agency
Score
State
Average
How often the home health team began their patients’ care in a timely manner 95 % 90 %
How often the home health team taught patients (or their family caregivers) about their drugs 88 % 90 %
How often the home health team checked patients’ risk of falling 100 % 97 %
How often the home health team checked patients for depression 99 % 98 %
How often the home health team determined whether patients received a flu shot for the current flu season 81 % 75 %
How often the home health team determined whether their patients received a pneumococcal vaccine (pneumonia shot) 72 % 74 %
For patients with diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care 93 % 93 %
How often the home health team checked patients for pain 99 % 99 %
How often the home health team treated their patients’ pain 98 % 98 %
How often the home health team took doctor-ordered action to prevent pressure sores (bed sores) 94 % 95 %
How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care 96 % 96 %
How often the home health team checked patients for the risk of developing pressure sores (bed sores) 99 % 99 %
How often patients got better at walking or moving around 61 % 61 %
How often patients got better at getting in and out of bed 56 % 58 %
How often patients got better at bathing 67 % 64 %
How often patients had less pain when moving around 62 % 66 %
How often patients’ breathing improved 72 % 68 %
How often patients’ wounds improved or healed after an operation 89 % 90 %
How often patients got better at taking their drugs correctly by mouth 48 % 48 %
How often patients receiving home health care needed any urgent, unplanned care in the hospital emergency room - without being admitted to the hospital 14 % 13 %
How often home health patients had to be admitted to the hospital 15 % 16 %