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gentiva health services

  • 1771 tate blvd se suite 104
  • hickory, NC 28602
  • Phone: 828-695-5849
  • Medicare Provider #: 347053
  • Medicare Certified: 7/1/1973
  • Ownership Type: Government - State / County

Services Offered

  •   Skilled Nursing
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social Worker
  •   Home Health Aide

Quality of Care Report    Updated 9-12-16

Description of Measure
Agency Score
State Average
For patients with diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care
96 %
96 %
 
How often home health patients had to be admitted to the hospital
16 %
16 %
 
How often patients got better at bathing
61 %
68 %
 
How often patients got better at getting in and out of bed
47 %
63 %
 
How often patients got better at taking their drugs correctly by mouth
33 %
54 %
 
How often patients got better at walking or moving around
63 %
66 %
 
How often patients had less pain when moving around
59 %
69 %
 
How often patients receiving home health care needed any urgent, unplanned care in the hospital emergency room - without being admitted to the hospital
15 %
14 %
 
How often patients’ breathing improved
62 %
73 %
 
How often patients’ wounds improved or healed after an operation
86 %
90 %
 
How often the home health team began their patients’ care in a timely manner
92 %
91 %
 
How often the home health team checked patients for depression
98 %
98 %
 
How often the home health team checked patients for pain
99 %
99 %
 
How often the home health team checked patients for the risk of developing pressure sores (bed sores)
97 %
99 %
 
How often the home health team checked patients’ risk of falling
99 %
99 %
 
How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care
99 %
98 %
 
How often the home health team made sure that their patients have received a flu shot for the current flu season
63 %
75 %
 
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
61 %
79 %
 
How often the home health team taught patients (or their family caregivers) about their drugs
96 %
96 %
 
How often the home health team took doctor-ordered action to prevent pressure sores (bed sores)
96 %
98 %
 
How often the home health team treated heart failure (weakening of the heart) patients’ symptoms
98 %
97 %
 
How often the home health team treated their patients’ pain
98 %
99 %
 

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