Osborn Health And Rehabilitation

3333 North Civic Center Plaza
Scottsdale, AZ 85251
Maricopa County
Phone: 480-994-1333
Provider Number: 035076
Last Inspection: 06/24/2015

About the Nursing Home About the Staff

Number of Beds
Number of
Beds
130
Number of Residents
Number of
Residents
96
Number of Beds Available
Beds Available
34
Percent Occupancy
Percent Occupancy
74%
Accepts Insurance
Insurance Accepted
Medicare & Medicaid
Types of Councils
Types of Councils
Resident
Type of Ownership
Type of Ownership
For profit - Corporation
Within a Hospital?
Within Hospital?
NO

State Inspection Deficiencies About State Inspection Deficiencies

Findings in these inspections do not present a complete picture of the quality of care provided. Information in this database should be interpreted carefully and used in conjunction with other sources, as well as a visit to the nursing home. We suggest you use our Nursing Home Checklist to help evaluate the nursing homes you plan to visit.


Deficiency Ratings what is a deficiency rating?
By Region


  • Facility
  • County
  • AZ
  • USA
  • 21
  • 18
  • 23
  • 20
Lower Numbers are Better

Deficiency Ratings what is a deficiency rating?
By Year


  • 2015
  • 2014
  • 2013
  • 21
  • 50
  • 12
Lower Numbers are Better

Details by Inspection Date

 

6/24/2015 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Isolated : Minimal 3 8/14/2015
Failed To: Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Isolated : Minimal 3 8/14/2015
Failed To: Have a program that investigates, controls and keeps infection from spreading. Isolated : Minimal 3 8/14/2015
Failed To: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Isolated : Minimal 3 8/14/2015
Failed To: Provide housekeeping and maintenance services. Isolated : Minimal 3 8/14/2015
Failed To: Provide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay. Isolated : Minimal 3 8/14/2015
Failed To: Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Isolated : Minimal 3 8/14/2015
 

5/6/2014 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Isolated : Minimal 3 7/23/2014
Failed To: Keep residents' personal and medical records private and confidential. Isolated : Minimal 3 7/23/2014
Failed To: Allow residents to easily view the results of the nursing home's most recent inspection. Pattern : Potential 3 7/23/2014
Failed To: Give notice to the resident before a room or roommate change. Isolated : Minimal 3 7/23/2014
Failed To: Provide housekeeping and maintenance services. Isolated : Minimal 3 7/23/2014
Failed To: Ensure services provided by the nursing facility meet professional standards of quality. Isolated : Minimal 3 7/23/2014
Failed To: Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated : Minimal 3 7/23/2014
Failed To: Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Isolated : Minimal 3 7/23/2014
Failed To: Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated : Actual 4 7/23/2014
Failed To: Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated : Actual 4 7/23/2014
Failed To: Ensure residents maintain acceptable nutritional status. Isolated : Minimal 3 7/23/2014
Failed To: Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Pattern : Minimal 4 7/23/2014
Failed To: Have a program that investigates, controls and keeps infection from spreading. Pattern : Minimal 4 7/23/2014
Failed To: Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Isolated : Minimal 3 7/23/2014
Failed To: Employ staff that are licensed, certified, or registered in accordance with state laws. Pattern : Minimal 4 7/23/2014
 

3/14/2013 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Isolated : Minimal 3 4/15/2013
Failed To: Ensure services provided by the nursing facility meet professional standards of quality. Isolated : Minimal 3 4/15/2013
Failed To: Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated : Minimal 3 4/15/2013
Failed To: 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Isolated : Minimal 3 4/15/2013


 

Complaint Investigation Deficiencies

These deficiencies resulted from complaints investigated by the state inspectors and substantiated.

 

1/6/2014 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Isolated : Minimal 3 1/28/2014

 

About The Staff About the Staff

(Higher Numbers Are Better)

Staffing Hours Per Day Per Resident... This Facility County Avg AZ State Avg
Number of Residents 96 78.67 79.10
Registered Nurses 0.96 1.04 0.99
Licensed Practical / Vocational Nurses 0.82 1.01 0.92
Certified Nursing Assistants 3.21 2.51 2.52
Total Staff Hours 4.99 4.56 4.43

About the Residents About the Staff

(Lower Numbers Are Better)

Percent of Residents... This Facility% County Avg% AZ State Avg%
High Risk Long Stay Residents With Pressure Ulcers 5 5 5
Long Stay Residents Experiencing One or More Falls with Major Injury 3 2 2
Long Stay Residents Who Have Depressive Symptoms 2 3 3
Long Stay Residents Who Lose Too Much Weight 7 6 6
Long Stay Residents Who Received an Antipsychotic Medication 9 17 17
Long Stay Residents Who Self Report Moderate to Severe Pain 25 9 10
Long Stay Residents Who Were NOT Assessed and Appropriately Given the Pneumococcal Vaccine 2 4 4
Long Stay Residents Who Were NOT Assessed and Appropriately Given the Seasonal Influenza Vaccine 12 4 4
Long Stay Residents Who Were Physically Restrained 0 0 0
Long Stay Residents Whose Need for Help with ADLs has Increased 13 13 14
Long Stay Residents with a Catheter Inserted and Left in Their Bladder 2 4 3
Long Stay Residents With a Urinary Tract Infection 2 4 4
Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 75 57 54
Short Stay Residents Who Newly Received an Antipsychotic Medication 2 1 1
Short Stay Residents Who Self Report Moderate to Severe Pain 41 20 19
Short Stay Residents Who Were NOT Assessed and Appropriately Given the Pneumococcal Vaccine 6 10 11
Short Stay Residents Who Were NOT Assessed and Appropriately Given the Seasonal Influenza Vaccine 20 12 12
Short Stay Residents With Pressure Ulcers That Are New or Worsened 0 0 0