Dept Of State Hospitals - Metropolitan Snf

11401 South Bloomfield Avenue
Norwalk, CA 90650
Los Angeles County
Phone: 562-863-7011
Provider Number: 555731
Last Inspection: 08/14/2015

About the Nursing Home About the Staff

Number of Beds
Number of
Beds
102
Number of Residents
Number of
Residents
61
Number of Beds Available
Beds Available
41
Percent Occupancy
Percent Occupancy
60%
Accepts Insurance
Insurance Accepted
Medicare & Medicaid
Types of Councils
Types of Councils
Resident
Type of Ownership
Type of Ownership
Government - State
Within a Hospital?
Within Hospital?
YES

State Inspection Deficiencies About State Inspection Deficiencies

Findings in these inspections do not present a complete picture of the quality of care provided. Information in this database should be interpreted carefully and used in conjunction with other sources, as well as a visit to the nursing home. We suggest you use our Nursing Home Checklist to help evaluate the nursing homes you plan to visit.


Deficiency Ratings what is a deficiency rating?
By Region


  • Facility
  • County
  • CA
  • USA
  • 25
  • 38
  • 31
  • 20
Lower Numbers are Better

Deficiency Ratings what is a deficiency rating?
By Year


  • 2015
  • 2015
  • 2014
  • 25
  • 19
  • 49
Lower Numbers are Better

Details by Inspection Date

 

8/14/2015 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated : Minimal 3 9/23/2015
Failed To: Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Isolated : Minimal 3 9/23/2015
Failed To: Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Isolated : Minimal 3 9/23/2015
Failed To: Post nurse staffing information/data on a daily basis. Widespread : Potential 4 9/23/2015
Failed To: Store, cook, and serve food in a safe and clean way. Widespread : Minimal 5 9/23/2015
Failed To: Have a program that investigates, controls and keeps infection from spreading. Pattern : Minimal 4 9/23/2015
Failed To: Keep accurate, complete and organized clinical records on each resident that meet professional standards. Isolated : Minimal 3 9/23/2015
 

2/27/2015 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Isolated : Minimal 3 3/26/2015
Failed To: Ensure services provided by the nursing facility meet professional standards of quality. Isolated : Minimal 3 3/26/2015
Failed To: Store, cook, and serve food in a safe and clean way. Widespread : Minimal 5 3/26/2015
Failed To: Have a program that investigates, controls and keeps infection from spreading. Pattern : Minimal 4 3/26/2015
Failed To: Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility Pattern : Minimal 4 3/26/2015
 

8/29/2014 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible. Isolated : Minimal 3 10/9/2014
Failed To: Provide housekeeping and maintenance services. Isolated : Minimal 3 10/9/2014
Failed To: Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. Isolated : Minimal 3 10/9/2014
Failed To: Develop policies and procedures for influenza and pneumococcal immunizations. Pattern : Minimal 4 10/9/2014
Failed To: Hire sufficient dietary support personnel. Pattern : Minimal 4 10/9/2014
Failed To: Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. Widespread : Potential 4 10/9/2014
Failed To: Make sure that special or therapeutic diets are ordered by the attending doctor. Pattern : Minimal 4 10/9/2014
Failed To: Store, cook, and serve food in a safe and clean way. Widespread : Minimal 5 10/9/2014
Failed To: Dispose of garbage and refuse properly. Pattern : Minimal 4 10/9/2014
Failed To: Have a program that investigates, controls and keeps infection from spreading. Pattern : Minimal 4 10/9/2014
Failed To: Keep all essential equipment working safely. Pattern : Minimal 4 10/9/2014
Failed To: Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility Pattern : Minimal 4 10/9/2014
Failed To: Keep accurate, complete and organized clinical records on each resident that meet professional standards. Isolated : Minimal 3 10/9/2014


 

Complaint Investigation Deficiencies

These deficiencies resulted from complaints investigated by the state inspectors and substantiated.

 

6/5/2015 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Isolated : Minimal 3 6/24/2015
 

3/25/2015 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Isolated : Minimal 3 4/8/2015
 

1/12/2015 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Isolated : Minimal 3 2/9/2015
 

4/23/2014 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Protect each resident from mistreatment, neglect and misappropriation of personal property. Isolated : Minimal 3 4/24/2014
 

4/9/2014 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated : Minimal 3 unknown
Failed To: Keep accurate, complete and organized clinical records on each resident that meet professional standards. Isolated : Minimal 3 unknown
 

3/4/2014 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Have a program that investigates, controls and keeps infection from spreading. Widespread : Potential 4 3/27/2014
 

3/3/2014 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Protect each resident from mistreatment, neglect and misappropriation of personal property. Isolated : Minimal 3 unknown
 

1/21/2014 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated : Minimal 3 2/21/2014
 

9/27/2013 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Pattern : Minimal 4 11/18/2013
 

8/1/2013 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated : Minimal 3 9/4/2013
 

5/17/2013 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Ensure that residents are fully informed and understand their health status, care and treatments. Isolated : Minimal 3 5/20/2013
Failed To: Make sure that a working call system is available in each resident's room or bathroom and bathing area. Widespread : Potential 4 5/20/2013
 

3/25/2013 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated : Minimal 3 4/25/2013
Failed To: Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated : Minimal 3 4/25/2013
Failed To: Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility Isolated : Minimal 3 4/25/2013
 

3/5/2013 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Pattern : Minimal 4 5/1/2013
Failed To: Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility Isolated : Minimal 3 5/1/2013

 

About The Staff About the Staff

(Higher Numbers Are Better)

Staffing Hours Per Day Per Resident... This Facility County Avg CA State Avg
Number of Residents 61 88.60 84.73
Registered Nurses 1.97 0.82 0.87
Licensed Practical / Vocational Nurses 0.84 1.09 0.98
Certified Nursing Assistants 0.94 2.67 2.61
Total Staff Hours 3.75 4.57 4.46

About the Residents About the Staff

(Lower Numbers Are Better)

Percent of Residents... This Facility% County Avg% CA State Avg%
High Risk Long Stay Residents With Pressure Ulcers 13 6 6
Long Stay Residents Experiencing One or More Falls with Major Injury 5 1 1
Long Stay Residents Who Have Depressive Symptoms 0 0 1
Long Stay Residents Who Lose Too Much Weight 8 5 6
Long Stay Residents Who Received an Antipsychotic Medication 78 14 13
Long Stay Residents Who Self Report Moderate to Severe Pain 3 3 5
Long Stay Residents Who Were NOT Assessed and Appropriately Given the Pneumococcal Vaccine 5 7 5
Long Stay Residents Who Were NOT Assessed and Appropriately Given the Seasonal Influenza Vaccine 6 6 5
Long Stay Residents Who Were Physically Restrained 26 1 1
Long Stay Residents Whose Need for Help with ADLs has Increased 8 9 11
Long Stay Residents with a Catheter Inserted and Left in Their Bladder 4 3 3
Long Stay Residents With a Urinary Tract Infection 1 3 3
Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 36 43 44
Short Stay Residents Who Self Report Moderate to Severe Pain 5 2 1
Short Stay Residents Who Were NOT Assessed and Appropriately Given the Pneumococcal Vaccine 52 10 12
Short Stay Residents Who Were NOT Assessed and Appropriately Given the Seasonal Influenza Vaccine 11 25 18
Short Stay Residents With Pressure Ulcers That Are New or Worsened 17 25 18