Fleur Heights Center For Wellness And Rehab

4911 Sw 19th Street
Des Moines, IA 50315
Polk County
Phone: 515-285-2559
Provider Number: 165273
Last Inspection: 12/03/2015

About the Nursing Home About the Staff

Number of Beds
Number of
Beds
120
Number of Residents
Number of
Residents
94
Number of Beds Available
Beds Available
26
Percent Occupancy
Percent Occupancy
78%
Accepts Insurance
Insurance Accepted
Medicare & Medicaid
Types of Councils
Types of Councils
Resident
Type of Ownership
Type of Ownership
For profit - Corporation
Within a Hospital?
Within Hospital?
NO

State Inspection Deficiencies About State Inspection Deficiencies

Findings in these inspections do not present a complete picture of the quality of care provided. Information in this database should be interpreted carefully and used in conjunction with other sources, as well as a visit to the nursing home. We suggest you use our Nursing Home Checklist to help evaluate the nursing homes you plan to visit.


Deficiency Ratings what is a deficiency rating?
By Region


  • Facility
  • County
  • IA
  • USA
  • 23
  • 16
  • 12
  • 20
Lower Numbers are Better

Deficiency Ratings what is a deficiency rating?
By Year


  • 2015
  • 2015
  • 2013
  • 23
  • 16
  • 19
Lower Numbers are Better

Details by Inspection Date

 

12/3/2015 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible. Isolated : Minimal 3 1/2/2016
Failed To: Provide housekeeping and maintenance services. Isolated : Minimal 3 1/2/2016
Failed To: Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated : Minimal 3 1/2/2016
Failed To: Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Pattern : Minimal 4 1/2/2016
Failed To: Store, cook, and serve food in a safe and clean way. Widespread : Minimal 5 1/2/2016
Failed To: Have a program that investigates, controls and keeps infection from spreading. Widespread : Minimal 5 1/2/2016
 

1/8/2015 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated : Minimal 3 1/30/2015
Failed To: Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible. Isolated : Minimal 3 1/30/2015
Failed To: Ensure services provided by the nursing facility meet professional standards of quality. Isolated : Minimal 3 1/30/2015
Failed To: Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. Isolated : Minimal 3 1/30/2015
Failed To: Store, cook, and serve food in a safe and clean way. Pattern : Minimal 4 1/30/2015
 

10/31/2013 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Provide housekeeping and maintenance services. Pattern : Minimal 4 11/23/2013
Failed To: Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Pattern : Minimal 4 11/23/2013
Failed To: Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Pattern : Minimal 4 11/23/2013
Failed To: Have a program that investigates, controls and keeps infection from spreading. Pattern : Minimal 4 11/23/2013
Failed To: Keep clinical record information safe. Pattern : Potential 3 11/23/2013


 

Complaint Investigation Deficiencies

These deficiencies resulted from complaints investigated by the state inspectors and substantiated.

 

10/28/2015 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Try to resolve each resident's complaints quickly. Isolated : Minimal 3 1/2/2016
Failed To: Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated : Minimal 3 1/2/2016
Failed To: Store, cook, and serve food in a safe and clean way. Widespread : Minimal 5 1/2/2016
 

12/5/2014 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Have a program that investigates, controls and keeps infection from spreading. Isolated : Minimal 3 unknown
 

4/9/2014 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Provide medically-related social services to help each resident achieve the highest possible quality of life. Isolated : Minimal 3 unknown
Failed To: Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Pattern : Minimal 4 unknown
Failed To: Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated : Immediate 5 unknown
Failed To: Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated : Minimal 3 unknown
Failed To: Keep accurate, complete and organized clinical records on each resident that meet professional standards. Pattern : Minimal 4 unknown

 

About The Staff About the Staff

(Higher Numbers Are Better)

Staffing Hours Per Day Per Resident... This Facility County Avg IA State Avg
Number of Residents 94 64.67 55.24
Registered Nurses 0.95 1.11 0.78
Licensed Practical / Vocational Nurses 1.03 0.64 0.60
Certified Nursing Assistants 3.25 2.77 2.35
Total Staff Hours 5.23 4.52 3.73

About the Residents About the Staff

(Lower Numbers Are Better)

Percent of Residents... This Facility% County Avg% IA State Avg%
High Risk Long Stay Residents With Pressure Ulcers 4 4 3
Long Stay Residents Experiencing One or More Falls with Major Injury 3 2 3
Long Stay Residents Who Have Depressive Symptoms 1 7 5
Long Stay Residents Who Lose Too Much Weight 8 8 6
Long Stay Residents Who Received an Antipsychotic Medication 15 16 17
Long Stay Residents Who Self Report Moderate to Severe Pain 0 7 8
Long Stay Residents Who Were NOT Assessed and Appropriately Given the Pneumococcal Vaccine 0 3 4
Long Stay Residents Who Were NOT Assessed and Appropriately Given the Seasonal Influenza Vaccine 0 3 2
Long Stay Residents Who Were Physically Restrained 0 1 0
Long Stay Residents Whose Need for Help with ADLs has Increased 8 13 16
Long Stay Residents with a Catheter Inserted and Left in Their Bladder 10 5 4
Long Stay Residents With a Urinary Tract Infection 14 7 6
Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 24 46 39
Short Stay Residents Who Newly Received an Antipsychotic Medication 0 1 1
Short Stay Residents Who Self Report Moderate to Severe Pain 0 18 17
Short Stay Residents Who Were NOT Assessed and Appropriately Given the Pneumococcal Vaccine 2 12 13
Short Stay Residents Who Were NOT Assessed and Appropriately Given the Seasonal Influenza Vaccine 7 15 15
Short Stay Residents With Pressure Ulcers That Are New or Worsened 1 0 1