Hillcrest Commons Nursing & Rehabilitation Center

169 Valentine Road
Pittsfield, MA 01201
Berkshire County
Phone: 413-445-2300
Provider Number: 225687
Last Inspection: 11/25/2014

About the Nursing Home About the Staff

Number of Beds
Number of
Beds
265
Number of Residents
Number of
Residents
252
Number of Beds Available
Beds Available
13
Percent Occupancy
Percent Occupancy
95%
Accepts Insurance
Insurance Accepted
Medicare & Medicaid
Types of Councils
Types of Councils
Resident
Type of Ownership
Type of Ownership
Non profit - Corporation
Within a Hospital?
Within Hospital?
NO

State Inspection Deficiencies About State Inspection Deficiencies

Findings in these inspections do not present a complete picture of the quality of care provided. Information in this database should be interpreted carefully and used in conjunction with other sources, as well as a visit to the nursing home. We suggest you use our Nursing Home Checklist to help evaluate the nursing homes you plan to visit.


Deficiency Ratings what is a deficiency rating?
By Region


  • Facility
  • County
  • MA
  • USA
  • 0
  • 6
  • 10
  • 20
Lower Numbers are Better

Deficiency Ratings what is a deficiency rating?
By Year


  • 2014
  • 2013
  • 2012
  • 0
  • 19
  • 39
Lower Numbers are Better

Details by Inspection Date

 

12/13/2013 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Give the resident's representative the ability to exercise the resident's rights. Isolated : Minimal 3 1/27/2014
Failed To: Provide care by qualified persons according to each resident's written plan of care. Pattern : Minimal 4 1/27/2014
Failed To: Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Isolated : Minimal 3 1/27/2014
Failed To: Ensure that residents receive proper treatment and assistive devices to maintain their vision and hearing. Isolated : Minimal 3 1/27/2014
Failed To: Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion. Isolated : Minimal 3 1/27/2014
Failed To: Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Isolated : Minimal 3 1/27/2014
 

10/24/2012 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Give the resident's representative the ability to exercise the resident's rights. Isolated : Minimal 3 12/8/2012
Failed To: Ensure services provided by the nursing facility meet professional standards of quality. Pattern : Minimal 4 12/8/2012
Failed To: Provide care by qualified persons according to each resident's written plan of care. Isolated : Minimal 3 12/8/2012
Failed To: Make sure that residents receive treatments/services to maintain or improve their ability to care for themselves. Isolated : Minimal 3 12/8/2012
Failed To: Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion. Isolated : Minimal 3 12/8/2012
Failed To: Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Pattern : Minimal 4 12/8/2012
Failed To: Ensure that residents are safe from serious medication errors. Isolated : Minimal 3 12/8/2012
Failed To: Store, cook, and serve food in a safe and clean way. Widespread : Minimal 5 12/8/2012
Failed To: Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Pattern : Minimal 4 12/8/2012
Failed To: Keep accurate, complete and organized clinical records on each resident that meet professional standards. Isolated : Minimal 3 12/8/2012
Failed To: Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Pattern : Minimal 4 12/8/2012


 

Complaint Investigation Deficiencies

These deficiencies resulted from complaints investigated by the state inspectors and substantiated.

 

5/14/2014 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated : Actual 4 3/29/2014
 

5/16/2012 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Isolated : Minimal 3 6/30/2012

 

About The Staff About the Staff

(Higher Numbers Are Better)

Staffing Hours Per Day Per Resident... This Facility County Avg MA State Avg
Number of Residents 252 97.00 99.17
Registered Nurses 1.09 0.91 0.91
Licensed Practical / Vocational Nurses 0.71 0.85 0.79
Certified Nursing Assistants 2.26 2.32 2.34
Total Staff Hours 4.06 4.07 4.05

About the Residents About the Staff

(Lower Numbers Are Better)

Percent of Residents... This Facility% County Avg% MA State Avg%
High Risk Long Stay Residents With Pressure Ulcers 4 4 4
Long Stay Residents Experiencing One or More Falls with Major Injury 1 4 2
Long Stay Residents Who Have Depressive Symptoms 8 3 3
Long Stay Residents Who Lose Too Much Weight 2 5 6
Long Stay Residents Who Received an Antipsychotic Medication 27 25 20
Long Stay Residents Who Self Report Moderate to Severe Pain 2 4 5
Long Stay Residents Who Were NOT Assessed and Appropriately Given the Pneumococcal Vaccine 1 1 4
Long Stay Residents Who Were NOT Assessed and Appropriately Given the Seasonal Influenza Vaccine 3 2 4
Long Stay Residents Who Were Physically Restrained 0 3 1
Long Stay Residents Whose Need for Help with ADLs has Increased 12 16 14
Long Stay Residents with a Catheter Inserted and Left in Their Bladder 4 2 2
Long Stay Residents With a Urinary Tract Infection 4 3 5
Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 45 40 51
Short Stay Residents Who Newly Received an Antipsychotic Medication 1 2 2
Short Stay Residents Who Self Report Moderate to Severe Pain 9 13 17
Short Stay Residents Who Were NOT Assessed and Appropriately Given the Pneumococcal Vaccine 12 9 15
Short Stay Residents Who Were NOT Assessed and Appropriately Given the Seasonal Influenza Vaccine 12 6 12
Short Stay Residents With Pressure Ulcers That Are New or Worsened 0 0 0