Providence Christian Healthcare & Rehab Ctr

285 N State St
Zeeland, MI 49464
Ottawa County
Phone: 616-772-4641
Provider Number: 235347
Last Inspection: 08/14/2015

About the Nursing Home About the Staff

Number of Beds
Number of
Beds
153
Number of Residents
Number of
Residents
111
Number of Beds Available
Beds Available
42
Percent Occupancy
Percent Occupancy
73%
Accepts Insurance
Insurance Accepted
Medicare & Medicaid
Types of Councils
Types of Councils
Resident
Type of Ownership
Type of Ownership
Non profit - Corporation
Within a Hospital?
Within Hospital?
NO

State Inspection Deficiencies About State Inspection Deficiencies

Findings in these inspections do not present a complete picture of the quality of care provided. Information in this database should be interpreted carefully and used in conjunction with other sources, as well as a visit to the nursing home. We suggest you use our Nursing Home Checklist to help evaluate the nursing homes you plan to visit.


Deficiency Ratings what is a deficiency rating?
By Region


  • Facility
  • County
  • MI
  • USA
  • 38
  • 25
  • 22
  • 20
Lower Numbers are Better

Deficiency Ratings what is a deficiency rating?
By Year


  • 2015
  • 2014
  • 2013
  • 38
  • 38
  • 57
Lower Numbers are Better

Details by Inspection Date

 

8/14/2015 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Store, cook, and serve food in a safe and clean way. Widespread : Minimal 5 9/11/2015
Failed To: 1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day. Widespread : Potential 4 9/11/2015
Failed To: 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Isolated : Minimal 3 9/11/2015
Failed To: Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated : Minimal 3 9/11/2015
Failed To: Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Pattern : Minimal 4 9/11/2015
Failed To: Give residents a notice of rights, rules, services and charges. Widespread : Potential 4 9/11/2015
Failed To: Have a program that investigates, controls and keeps infection from spreading. Pattern : Minimal 4 9/11/2015
Failed To: Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Pattern : Minimal 4 9/11/2015
Failed To: Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Pattern : Minimal 4 9/11/2015
Failed To: Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated : Minimal 3 9/11/2015
 

9/15/2014 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. Isolated : Minimal 3 11/10/2014
Failed To: Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Isolated : Minimal 3 11/10/2014
Failed To: Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Isolated : Minimal 3 11/10/2014
Failed To: Protect each resident from all abuse, physical punishment, and involuntary separation from others. Pattern : Actual 5 11/10/2014
Failed To: Have a program that investigates, controls and keeps infection from spreading. Pattern : Minimal 4 11/10/2014
Failed To: Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Widespread : Minimal 5 11/10/2014
Failed To: 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Pattern : Minimal 4 11/10/2014
Failed To: Keep residents' personal and medical records private and confidential. Isolated : Minimal 3 11/10/2014
Failed To: Provide housekeeping and maintenance services. Isolated : Minimal 3 11/10/2014
Failed To: Dispose of garbage and refuse properly. Widespread : Minimal 5 11/10/2014
 

11/14/2013 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Ensure services provided by the nursing facility meet professional standards of quality. Pattern : Minimal 4 12/23/2013
Failed To: Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Isolated : Minimal 3 12/23/2013
Failed To: Keep residents' personal and medical records private and confidential. Isolated : Minimal 3 12/23/2013
Failed To: Store, cook, and serve food in a safe and clean way. Widespread : Minimal 5 12/23/2013
Failed To: 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Pattern : Immediate 6 12/23/2013
Failed To: Provide written records when a resident is transferred or discharged. Isolated : Minimal 3 12/23/2013
Failed To: Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Widespread : Immediate 7 12/23/2013
Failed To: Have a program that investigates, controls and keeps infection from spreading. Isolated : Minimal 3 12/23/2013
Failed To: Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident . Widespread : Immediate 7 12/23/2013
Failed To: Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated : Minimal 3 12/23/2013
Failed To: Keep accurate, complete and organized clinical records on each resident that meet professional standards. Pattern : Minimal 4 12/23/2013
Failed To: Protect each resident from all abuse, physical punishment, and involuntary separation from others. Isolated : Immediate 5 12/23/2013
Failed To: Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated : Actual 4 12/23/2013


 

Complaint Investigation Deficiencies

These deficiencies resulted from complaints investigated by the state inspectors and substantiated.

 

3/14/2014 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Protect each resident from all abuse, physical punishment, and involuntary separation from others. Isolated : Minimal 3 3/27/2014
 

1/17/2014 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Isolated : Minimal 3 3/11/2014
Failed To: Have enough nurses to care for every resident in a way that maximizes the resident's well being. Widespread : Minimal 5 3/11/2014
 

10/7/2013 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Protect each resident from all abuse, physical punishment, and involuntary separation from others. Isolated : Actual 4 12/23/2013
Failed To: 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Isolated : Minimal 3 12/23/2013
Failed To: Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Isolated : Minimal 3 12/23/2013
Failed To: Ensure services provided by the nursing facility meet professional standards of quality. Isolated : Minimal 3 12/23/2013
Failed To: Keep accurate, complete and organized clinical records on each resident that meet professional standards. Isolated : Minimal 3 12/23/2013

 

About The Staff About the Staff

(Higher Numbers Are Better)

Staffing Hours Per Day Per Resident... This Facility County Avg MI State Avg
Number of Residents 111 64.64 88.42
Registered Nurses 0.38 0.96 0.92
Licensed Practical / Vocational Nurses 1.01 0.71 0.78
Certified Nursing Assistants 2.66 2.41 2.45
Total Staff Hours 4.05 4.08 4.16

About the Residents About the Staff

(Lower Numbers Are Better)

Percent of Residents... This Facility% County Avg% MI State Avg%
High Risk Long Stay Residents With Pressure Ulcers 3 2 5
Long Stay Residents Experiencing One or More Falls with Major Injury 4 3 3
Long Stay Residents Who Have Depressive Symptoms 7 2 3
Long Stay Residents Who Lose Too Much Weight 5 5 7
Long Stay Residents Who Received an Antipsychotic Medication 15 13 13
Long Stay Residents Who Self Report Moderate to Severe Pain 6 7 8
Long Stay Residents Who Were NOT Assessed and Appropriately Given the Pneumococcal Vaccine 14 1 6
Long Stay Residents Who Were NOT Assessed and Appropriately Given the Seasonal Influenza Vaccine 6 4 7
Long Stay Residents Who Were Physically Restrained 3 0 1
Long Stay Residents Whose Need for Help with ADLs has Increased 22 15 14
Long Stay Residents with a Catheter Inserted and Left in Their Bladder 2 2 3
Long Stay Residents With a Urinary Tract Infection 10 4 4
Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 68 47 48
Short Stay Residents Who Newly Received an Antipsychotic Medication 2 1 1
Short Stay Residents Who Self Report Moderate to Severe Pain 19 15 18
Short Stay Residents Who Were NOT Assessed and Appropriately Given the Pneumococcal Vaccine 33 10 18
Short Stay Residents Who Were NOT Assessed and Appropriately Given the Seasonal Influenza Vaccine 22 9 19
Short Stay Residents With Pressure Ulcers That Are New or Worsened 0 0 1