Providence Christian Healthcare & Rehab Ctr

285 N State St
Zeeland, MI 49464
Ottawa County
Phone: 616-772-4641
Provider Number: 235347
Last Inspection: 09/15/2014

About the Nursing Home About the Staff

Number of Beds
Number of
Beds
153
Number of Residents
Number of
Residents
110
Number of Beds Available
Beds Available
43
Percent Occupancy
Percent Occupancy
72%
Accepts Insurance
Insurance Accepted
Medicare & Medicaid
Types of Councils
Types of Councils
Resident
Type of Ownership
Type of Ownership
Non profit - Corporation
Within a Hospital?
Within Hospital?
NO

State Inspection Deficiencies About State Inspection Deficiencies

Findings in these inspections do not present a complete picture of the quality of care provided. Information in this database should be interpreted carefully and used in conjunction with other sources, as well as a visit to the nursing home. We suggest you use our Nursing Home Checklist to help evaluate the nursing homes you plan to visit.


Deficiency Ratings what is a deficiency rating?
By Region


  • Facility
  • County
  • MI
  • USA
  • 38
  • 20
  • 20
  • 20
Lower Numbers are Better

Deficiency Ratings what is a deficiency rating?
By Year


  • 2014
  • 2013
  • 2012
  • 38
  • 57
  • 31
Lower Numbers are Better

Details by Inspection Date

 

9/15/2014 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Keep residents' personal and medical records private and confidential. Isolated : Minimal 3 10/6/2014
Failed To: Protect each resident from all abuse, physical punishment, and involuntary separation from others. Pattern : Actual 5 10/6/2014
Failed To: 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Pattern : Minimal 4 10/6/2014
Failed To: Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Widespread : Minimal 5 10/6/2014
Failed To: Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Isolated : Minimal 3 10/6/2014
Failed To: Provide housekeeping and maintenance services. Isolated : Minimal 3 10/6/2014
Failed To: Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. Isolated : Minimal 3 10/6/2014
Failed To: Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Isolated : Minimal 3 10/6/2014
Failed To: Dispose of garbage and refuse properly. Widespread : Minimal 5 10/6/2014
Failed To: Have a program that investigates, controls and keeps infection from spreading. Pattern : Minimal 4 10/6/2014
 

11/14/2013 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Isolated : Minimal 3 12/23/2013
Failed To: Keep residents' personal and medical records private and confidential. Isolated : Minimal 3 12/23/2013
Failed To: Provide written records when a resident is transferred or discharged. Isolated : Minimal 3 12/23/2013
Failed To: Protect each resident from all abuse, physical punishment, and involuntary separation from others. Isolated : Immediate 5 12/23/2013
Failed To: 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Pattern : Immediate 6 12/23/2013
Failed To: Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Widespread : Immediate 7 12/23/2013
Failed To: Ensure services provided by the nursing facility meet professional standards of quality. Pattern : Minimal 4 12/23/2013
Failed To: Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated : Minimal 3 12/23/2013
Failed To: Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated : Actual 4 12/23/2013
Failed To: Store, cook, and serve food in a safe and clean way. Widespread : Minimal 5 12/23/2013
Failed To: Have a program that investigates, controls and keeps infection from spreading. Isolated : Minimal 3 12/23/2013
Failed To: Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident . Widespread : Immediate 7 12/23/2013
Failed To: Keep accurate, complete and organized clinical records on each resident that meet professional standards. Pattern : Minimal 4 12/23/2013
 

11/2/2012 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Pattern : Minimal 4 11/30/2012
Failed To: Reasonably accommodate the needs and preferences of each resident. Pattern : Minimal 4 11/30/2012
Failed To: Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated : Minimal 3 11/21/2012
Failed To: Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated : Minimal 3 11/21/2012
Failed To: Give each resident enough fluids to keep them healthy and prevent dehydration. Isolated : Minimal 3 11/30/2012
Failed To: Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Isolated : Minimal 3 11/30/2012
Failed To: Have a program that investigates, controls and keeps infection from spreading. Pattern : Minimal 4 11/30/2012
Failed To: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Pattern : Minimal 4 11/19/2012
Failed To: 1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews. Pattern : Potential 3 11/21/2012


 

Complaint Investigation Deficiencies

These deficiencies resulted from complaints investigated by the state inspectors and substantiated.

 

3/14/2014 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Protect each resident from all abuse, physical punishment, and involuntary separation from others. Isolated : Minimal 3 3/27/2014
 

1/17/2014 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Isolated : Minimal 3 3/11/2014
Failed To: Have enough nurses to care for every resident in a way that maximizes the resident's well being. Widespread : Minimal 5 3/11/2014
 

10/7/2013 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Protect each resident from all abuse, physical punishment, and involuntary separation from others. Isolated : Actual 4 12/23/2013
Failed To: 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Isolated : Minimal 3 12/23/2013
Failed To: Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Isolated : Minimal 3 12/23/2013
Failed To: Ensure services provided by the nursing facility meet professional standards of quality. Isolated : Minimal 3 12/23/2013
Failed To: Keep accurate, complete and organized clinical records on each resident that meet professional standards. Isolated : Minimal 3 12/23/2013
 

7/12/2012 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated : Minimal 3 8/9/2012
Failed To: Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated : Actual 4 8/9/2012
 

4/19/2012 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated : Actual 4 5/3/2012

 

About The Staff About the Staff

(Higher Numbers Are Better)

Staffing Hours Per Day Per Resident... This Facility County Avg MI State Avg
Number of Residents 110 63.82 90.93
Registered Nurses 0.51 0.92 0.90
Licensed Practical / Vocational Nurses 0.83 0.70 0.76
Certified Nursing Assistants 2.56 2.33 2.54
Total Staff Hours 3.89 3.95 4.20

About the Residents About the Staff

(Lower Numbers Are Better)

Percent of Residents... This Facility% County Avg% MI State Avg%
High Risk Long Stay Residents With Pressure Ulcers 5 3 5
Long Stay Residents Experiencing One or More Falls with Major Injury 2 2 2
Long Stay Residents Who Have Depressive Symptoms 11 3 3
Long Stay Residents Who Lose Too Much Weight 5 5 7
Long Stay Residents Who Received an Antipsychotic Medication 20 13 13
Long Stay Residents Who Self Report Moderate to Severe Pain 4 6 7
Long Stay Residents Who Were NOT Assessed and Appropriately Given the Pneumococcal Vaccine 3 1 6
Long Stay Residents Who Were NOT Assessed and Appropriately Given the Seasonal Influenza Vaccine 18 4 6
Long Stay Residents Who Were Physically Restrained 9 1 1
Long Stay Residents Whose Need for Help with ADLs has Increased 11 10 14
Long Stay Residents with a Catheter Inserted and Left in Their Bladder 0 1 3
Long Stay Residents With a Urinary Tract Infection 7 3 4
Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 57 43 47
Short Stay Residents Who Newly Received an Antipsychotic Medication 1 1 1
Short Stay Residents Who Self Report Moderate to Severe Pain 13 13 18
Short Stay Residents Who Were NOT Assessed and Appropriately Given the Pneumococcal Vaccine 18 12 17
Short Stay Residents Who Were NOT Assessed and Appropriately Given the Seasonal Influenza Vaccine 9 12 17
Short Stay Residents With Pressure Ulcers That Are New or Worsened 1 0 0