Companion Specialists are Casa Companion Homecare Solutions’ agents for creating WOW encounters to our clients. Companion Specialists are responsible for creating remarkable experiences, providing exceptional care to clients needing help with activities of daily living, personal care typically due to a more advanced or complicated scenario such hospice care, complete bedside care, or later stages of dementia or Alzheimer’s and other late stage health prognoses. Often functioning in a supportive relationship to professional disciplines, Companion Specialists can be an extension of other professional services under appropriate supervision (such as Hospice, etc). At every opportunity, Companion Specialists are shaping notable memories of excellent service, and are contributing to the achievement of Casa Companion Homecare Solutions’ vision ‘to bring contentment to those we serve in the community by becoming the most customer-centric and community-focused homecare partner in San Diego with a reputation for delivering remarkable experiences.’
Minimum of one year of experience providing personal care in a homecare setting, assisted living facility or nursing facility caring for adults and seniors, particularly those with significant cognitive or memory impairments and hospice or end-of-life cases. Minimum of a High School diploma or GED. Meet or exceed hiring criteria as defined in Casa Companion Homecare Solutions’ minimum qualification standards, including but not limited to an extensive criminal background investigation, satisfactory motor vehicle driving record, agreeable professional and personal reference checks, confirmation of a negative tuberculosis screening, etc. Must have reliable transportation along with evidence of a valid driver’s license and auto insurance in order to satisfy assignments in a dependable and prompt manner. Proficiency in reading, writing, and communicating effectively in English coupled with the understanding of oral and written directions. Ability to function with minimal direct supervision, accepting personal responsibility for maintaining professional and satisfactory relationships with all individual’s involved in a client’s care including agency administrative staff, clients, family members, professional healthcare providers, or community partners. Must possess genuine compassion for caring and serving others with strong moral character and high standards for ethical and honest behavior. Commitment to complete client satisfaction by championing and exemplify the mission, vision and principles of Casa Companion Homecare Solutions.
Essential Functions and Responsibilities (not restrictive)
Ensure client cleanliness and hygiene through assistance with grooming, bathing (bed, sponge, tub and shower), oral hygiene, dressing, hair cleansing, nail and skin care, and shaving. Assist with elimination and incontinence needs such toileting and care of drainage unit while keeping client’s dignity, comfort level and security in mind. Monitor and record select items when needed such as temperature, weight, pulse and respiration, etc. Aid clients in the normal range of motion, ambulation, transferring, positioning, or in their mobility by assisting with getting in and out of bed, chairs, restroom facilities, etc. with application of simple brace/equipment if necessary. Prepare, plan and serve nutritious menus and meals according to care plan, client preferences and health promoting/disease specific diet, including assisting with eating and feeding, if needed. Provide support in the maintenance of a client’s home through housekeeping, laundry, aid in pet and plant care, and other similar home management services. Demonstrate aptitude and knowledge of use in applicable home care equipment, such as gait belt, wheelchair, walker, shower chair, etc. Allow a comfortable living environment that allows independence even with the decline of certain abilities/senses due to aging – such as ensuring proper lighting, assist in reading small print, and other items based on client needs. Transport or accompany clients to appointments, social commitments, errands, shopping, and other destinations as needed. Contribute to client’s physical health by promoting and accompanying client on walks, recreational activities, exercise, and reminders to take medication when applicable. Contribute to client’s cognitive health through engagement in stimulating activities, encouraging learning and cognitive exercises, and promoting creativity through by playing games and revitalizing pastimes. Contribute to client’s social well-being by encouraging client to nurture their existing relationships with friends and family by assisting with writing notes and letters, making phone calls, social visits and outings, and encourage increasing their social network. Promote and personally observe the safety and security of client, and practice personal safety at all times. Prepare accurate and timely documentation and records as required, including reporting any changes to health conditions, output, behavior, physical appearance, general attitude and disposition, and nutrition intake. Attend and participate in home assessments, client evaluations, and interviews with clients as needed. Assist in the success of a client’s first day set-up by ensuring client’s needs are met and all parties, including family members, clients, and administrative staff are oriented and comfortable with care plan. Provide overall companionship and fellowship to client. Adhere to company and professionally acceptable standards, philosophies, policies, and procedures. Capacity to work flexible hours to include overtime and weekends when needed. Regular attendance is an essential function of this job.
Qualification & Experience Requirements
Education, Training, Certificates, & Licenses:
Minimum of High School diploma or GED required. Home Health Aide (HHA), Certified Nursing Assistant (CNA) certifications highly preferred, but not required. Must accept responsibility of maintaining skills and learning on an ongoing basis, including attending or taking training or in-service as needed/required.
Minimum of one year experience in a homecare setting, assisted living facility or nursing facility caring for adults and seniors.
Knowledge, Skills, Abilities:
Capacity to function in the home setting with minimal direct supervision and maintain satisfactory relationships with administrative staff, clients, and family members. Proficient in operating job-related home automated and technological mobile solutions such as telephony and web-based real-time portals for documenting services provided, maintaining records and progress. Demonstrate understand of specialized care to the terminally ill, and their families. Exhibits empathy for the needs of the ill, injured, frail, and the impaired. Ability to practice a high level of confidentiality with client and company information. Demonstrate respect for client, property and privacy.
Language, Computer & Numeracy:
Proficiency in reading, writing, and communicating effectively in English coupled with the understanding of oral and written directions, ability to document services provided, and ability to actively listen without interrupting. Proficient in operating job-related home automated and technological mobile solutions such as telephony and web-based real-time portals for documenting services provided, maintaining records and progress.
High levels of energy and drive, with a strong disposition for service. Well-balanced temperament with the ability to keep emotions and reactions under control even in negative or stressful situations. Socially-aware individual