Areas We Serve: Worcester
We are a family owned, private duty agency who has been providing in home help since 1993 with long term employees. We have been providing in-home care primarily with elderly, disabled, end of life care in conjunction with licensed hospice providers or supplemental personal/companionship care for hospitalized patients. We also provide personal care for people in Assisted Living facilities who need services in order to not be required to move to a long term care facility or as supplemental personal care and companionship to nursing home residents for example who benefit from extra companionship or are fall risks. We are able to give medications.
We have mature, wonderful, competent, long term caregivers who are well known to us and trustworthy. We do not advertise for help - we compensate and treat our employees very well and therefore do not have turnover. In fact, we constantly get people calling because they want to work for us but they can not be hired unless they are given a strong reference by a current, long term employee who knows them well. We know who is in your home.
Our caregivers are English speaking, mature, well traveled, intelligent, educated and interesting people who love what they are doing. We strive to make good matches between caregivers and the families they serve and then we keep those same caregivers with you. We want strong bonds to form whether is is for a hospice patient facing end of life or has more long term needs. We want you to be comfortable with the people we send into your home and are always open to changes if something just does not seem a good match for you or your loved one - no reason necessary.
We do not use an answering service, the owner or rarely the manager answers the phone 24/7. You will always get a person when you call.
We do have shift minimums, typically 4 hours in Worcester, 6 hours in surrounding towns and 8 hours for towns further away. We will consider live-in situations for the right cases and we will consider placing aides in homes at a lower rate where a family just wants someone to sleep in for safety purposes, perhaps provide some personal care at bedtime and meds and breakfast in the morning.
If you are not sure whether we have what you need, please call and ask. We try to be flexible to meet your needs.
Please mention CarePathways when you call us :)