Areas We Serve: Burlington, Willingboro, West Winsor, Princeton, Hamilton

About This Company:

Welcome Letter
We would like to thank you for choosing our Homecare Service to service your homecare needs. The owners of our HCSF are experienced in healthcare education, the homecare industry and cutting-edge technology solutions. We are dedicated to working diligently to find better solutions for your unique homecare situations.

The HCSF’s mission is to provide quality, reliable services to you. Our professional staff delivers the highest standards in home care nursing, therapy, and medical social work. Our Para professional staff work tirelessly to assist you with those activities of daily living that are so critical to your independence and ability to stay in your own home as long as possible. Our administrative and office staffs coordinate all these services to provide seamless, effortless service for you. There is always someone for you to call when you have changes or need questions answered.

At S & A Homecare Service LLC, we collaborate with your physicians and case managers (in some cases), hospitals and rehabilitation facilities, to provide the services you need when you need them.

Our HCSF maintains a medical record of the services we provide to you including documentation of each discipline’s visits, MD orders, progress notes/communication notes and assessments. Your record is secured, and its privacy protected at all times. You may request a copy of your record by sending your request to us in writing. By signing your admission documents, you are authorizing our HCSF to collect and maintain that record by either paper charts or electronic medical record.

You can contact us Mon-Fri 9-5 P.M. at our office phone. After normal business hours, should you need assistance you can call us through our answering service by calling our regular phone number which is forwarded to on call after hours. Our on-call staff will return your call.

Although we fully expect you to be extremely pleased with our services, if ever you should have a concern/complaint, please feel free to call our office directly at: (609) 227-9286/ (609)227-8591 and the NJ Home Health Hotline as outlined in your patient rights.

We evaluate our HCSF on an annual basis, reviewing all aspects of our services. A summary of the evaluation report is available to consumers/general public upon written request. When you are discharged from service you will receive a survey from us requesting you to provide us with feedback on our service and programs. We hope you will take the few minutes to complete the survey and return it so that we may continue to address areas where there is an opportunity to improve.

Although the medical record is the property of our HCSF, should you ever need access to your medical record, you may obtain copies by submitting a written request to the office that provides your services.

We look forward to providing you with excellent home care service and thank you for choosing S & A Homecare Service LLC.

Best Regards,
Sylvia Anderson,