WINGATE AT EAST LONGMEADOW REHAB & SKILLED NUR RES

Nursing Home Inspector

32 CHESTNUT STREET
EAST LONGMEADOW, MA 01028
Hampden County
Phone: 413-525-1893
Provider Number: 225303
Last Inspection: 06/30/2017

About the Nursing Home

Number of Beds: 135
Number of Residents: 95
Beds Available: 40
Percent Occupancy: 70%
Insurance Accepted: Medicare & Medicaid
Types of Councils: Resident
Ownership: For profit - Corporation
Within Hospital?: NO

About State Inspection Deficiencies

Nursing Homes that are Medicare and/or Medicaid certified are licensed by the state and are required to comply with rigid standards enforced by regular facility inspections and extensive evaluations.

The state inspection deficiencies provided here are accounts reported by state inspectors of every discrepancy found where the home failed to meet the minimum standards set forth by state and federal regulations. If a home does not show any deficiencies, it has met the minimum standards required.

Please note: Findings in these inspections do not present a complete picture of the quality of care provided. Information in this database should be interpreted carefully and used in conjunction with other sources, as well as a visit to the nursing home.


Deficiency Ratings

Our nursing home inspector tool compares the severity of deficiences rather than the number of deficiences. We calculate the severity of each deficiency using the formula:

Severity Rating = Scope + Level of Harm.

Deficiency Rating= Sum of ALL Severity Ratings

Severity Scope Level of Harm
2 1-Isolated 1-Potential for minimal harm
3 2-Pattern 1-Potential for minimal harm
3 1-Isolated 2-Minimal harm or potential for actual harm
4 3-Widespread 1-Potential for minimal harm
4 2-Pattern 2-Minimal harm or potential for actual harm
4 1-Isolated 3-Actual harm
5 3-Widespread 2-Minimal harm or potential for actual harm
5 2-Pattern 3-Actual harm
5 1-Isolated 4-Immediate jeopardy to resident health or safety
6 3-Widespread 3-Actual harm
6 2-Pattern 4-Immediate jeopardy to resident health or safety
7 3-Widespread 4-Immediate jeopardy to resident health or safety

Deficiency Ratings
By Region

Lower Numbers Are Better

 

12

Facility
16

County
16

MA
20

USA

Deficiency Ratings
By Year

Lower Numbers Are Better

 

12

2017
29

2016
9

2015

Medicare Ratings

Overall Rating: Overall Rating
Health Rating: Health Rating
Staff Rating: Staff Rating
Quality Rating: Quality Rating

 

Details by Inspection Date

6/30/2017 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Provide care by qualified persons according to each resident's written plan of care. Pattern : Minimal 4 8/1/2017
 
Failed To: Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. Pattern : Minimal 4 8/1/2017
 
Failed To: Keep accurate, complete and organized clinical records on each resident that meet professional standards. Pattern : Minimal 4 8/1/2017
 

6/29/2016 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Keep accurate, complete and organized clinical records on each resident that meet professional standards. Isolated : Minimal 3 8/4/2016
 
Failed To: Ensure each resident receives an accurate assessment by a qualified health professional. Isolated : Minimal 3 8/4/2016
 
Failed To: Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated : Minimal 3 8/4/2016
 
Failed To: Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated : Actual 4 8/13/2016
 
Failed To: Provide care by qualified persons according to each resident's written plan of care. Isolated : Actual 4 8/4/2016
 
Failed To: Ensure services provided by the nursing facility meet professional standards of quality. Isolated : Minimal 3 8/13/2016
 
Failed To: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Isolated : Minimal 3 8/4/2016
 
Failed To: Keep each resident free from physical restraints, unless needed for medical treatment. Isolated : Minimal 3 8/4/2016
 
Failed To: Provide activities to meet the interests and needs of each resident. Isolated : Minimal 3 8/4/2016
 

3/30/2015 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Make sure that residents receive treatments/services to maintain or improve their ability to care for themselves. Isolated : Minimal 3 4/28/2015
 
Failed To: Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. Isolated : Minimal 3 4/28/2015
 
Failed To: Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. Isolated : Minimal 3 4/28/2015
 

Complaint Investigation Deficiencies

These deficiencies resulted from complaints investigated by the state inspectors and substantiated.

No Complaint Deficiencies Reported

About The Staff

(Higher Numbers Are Better)

Staffing Hours Per Day Per Resident... This Facility County Avg MA State Avg
Number of Residents 95 94.77 96.79
Registered Nurses 1.11 0.90 0.89
Licensed Practical / Vocational Nurses 0.84 0.74 0.84
Certified Nursing Assistants 2.96 2.25 2.30
Total Staff Hours 4.92 3.89 4.03

 


About the Residents

(Lower Numbers Are Better)

Percent of Residents... This Facility% County Avg% MA State Avg%
of high risk long-stay residents with pressure ulcers 5 3 4
of long-stay residents assessed and appropriately given the pneumococcal vaccine 96 93 92
of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97 95 95
of long-stay residents experiencing one or more falls with major injury 4 3 3
of long-stay residents who have depressive symptoms 5 2 2
of long-stay residents who lose too much weight 5 6 5
of long-stay residents who received an antianxiety or hypnotic medication 17 21 20
of long-stay residents who received an antipsychotic medication 17 20 18
of long-stay residents who self-report moderate to severe pain 8 5 4
of long-stay residents who were physically restrained 2 0 0
of long-stay residents whose ability to move independently worsened 8 18 18
of long-stay residents whose need for help with daily activities has increased 11 15 14
of long-stay residents with a catheter inserted and left in their bladder 5 1 1
of long-stay residents with a urinary tract infection 6 3 3
of low risk long-stay residents who lose control of their bowels or bladder 73 59 54
of short-stay residents assessed and appropriately given the pneumococcal vaccine 90 80 79
of short-stay residents who had an outpatient emergency department visit 8 10 11
of short-stay residents who made improvements in function 51 61 60
of short-stay residents who newly received an antipsychotic medication 1 2 1
of short-stay residents who self-report moderate to severe pain 34 13 14
of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 92 83 82
of short-stay residents who were rehospitalized after a nursing home admission 21 21 22
of short-stay residents who were successfully discharged to the community 64 57 56
of short-stay residents with pressure ulcers that are new or worsened 1 0 0