NORMANDY NURSING CENTER

Nursing Home Inspector

7301 ST CHARLES ROCK RD
SAINT LOUIS, MO 63133
St Louis County
Phone: 314-862-0555
Provider Number: 265578
Last Inspection: 04/20/2017

About the Nursing Home

Number of Beds: 116
Number of Residents: 95
Beds Available: 21
Percent Occupancy: 82%
Insurance Accepted: Medicare & Medicaid
Types of Councils: Resident
Ownership: For profit - Corporation
Within Hospital?: NO

About State Inspection Deficiencies

Nursing Homes that are Medicare and/or Medicaid certified are licensed by the state and are required to comply with rigid standards enforced by regular facility inspections and extensive evaluations.

The state inspection deficiencies provided here are accounts reported by state inspectors of every discrepancy found where the home failed to meet the minimum standards set forth by state and federal regulations. If a home does not show any deficiencies, it has met the minimum standards required.

Please note: Findings in these inspections do not present a complete picture of the quality of care provided. Information in this database should be interpreted carefully and used in conjunction with other sources, as well as a visit to the nursing home.


Deficiency Ratings

Our nursing home inspector tool compares the severity of deficiences rather than the number of deficiences. We calculate the severity of each deficiency using the formula:

Severity Rating = Scope + Level of Harm.

Deficiency Rating= Sum of ALL Severity Ratings

Severity Scope Level of Harm
2 1-Isolated 1-Potential for minimal harm
3 2-Pattern 1-Potential for minimal harm
3 1-Isolated 2-Minimal harm or potential for actual harm
4 3-Widespread 1-Potential for minimal harm
4 2-Pattern 2-Minimal harm or potential for actual harm
4 1-Isolated 3-Actual harm
5 3-Widespread 2-Minimal harm or potential for actual harm
5 2-Pattern 3-Actual harm
5 1-Isolated 4-Immediate jeopardy to resident health or safety
6 3-Widespread 3-Actual harm
6 2-Pattern 4-Immediate jeopardy to resident health or safety
7 3-Widespread 4-Immediate jeopardy to resident health or safety

Deficiency Ratings
By Region

Lower Numbers Are Better

 

28

Facility
30

County
21

MO
20

USA

Deficiency Ratings
By Year

Lower Numbers Are Better

 

28

2017
31

2016
15

2015

Medicare Ratings

Overall Rating: Overall Rating
Health Rating: Health Rating
Staff Rating: Staff Rating
Quality Rating: Quality Rating

 

Details by Inspection Date

4/20/2017 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Provide proof that residents' personal money that is deposited with the nursing home is secure. Pattern : Minimal 4 6/3/2017
 
Failed To: Allow residents to easily view the results of the nursing home's most recent inspection. Widespread : Potential 4 6/3/2017
 
Failed To: Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. Isolated : Minimal 3 6/3/2017
 
Failed To: Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. Isolated : Minimal 3 6/3/2017
 
Failed To: Store, cook, and serve food in a safe and clean way. Pattern : Minimal 4 6/3/2017
 
Failed To: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Pattern : Minimal 4 6/3/2017
 
Failed To: Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Isolated : Minimal 3 6/3/2017
 
Failed To: Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Isolated : Minimal 3 6/15/2017
 

3/10/2016 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Pattern : Minimal 4 4/23/2016
 
Failed To: Provide activities to meet the interests and needs of each resident. Pattern : Minimal 4 4/23/2016
 
Failed To: Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible. Pattern : Minimal 4 4/23/2016
 
Failed To: Provide housekeeping and maintenance services. Widespread : Potential 4 4/23/2016
 
Failed To: Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated : Minimal 3 4/23/2016
 
Failed To: Ensure residents maintain acceptable nutritional status. Isolated : Minimal 3 4/23/2016
 
Failed To: Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Pattern : Minimal 4 4/23/2016
 
Failed To: Store, cook, and serve food in a safe and clean way. Widespread : Minimal 5 4/23/2016
 

1/14/2015 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Provide residents with private access to a telephone. Isolated : Minimal 3 2/27/2015
 
Failed To: Provide housekeeping and maintenance services. Pattern : Minimal 4 2/27/2015
 
Failed To: Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Pattern : Minimal 4 2/27/2015
 
Failed To: Store, cook, and serve food in a safe and clean way. Pattern : Minimal 4 2/27/2015
 

Complaint Investigation Deficiencies

These deficiencies resulted from complaints investigated by the state inspectors and substantiated.

No Complaint Deficiencies Reported

About The Staff

(Higher Numbers Are Better)

Staffing Hours Per Day Per Resident... This Facility County Avg MO State Avg
Number of Residents 95 96.30 74.26
Registered Nurses 0.28 0.57 0.60
Licensed Practical / Vocational Nurses 0.41 0.78 0.72
Certified Nursing Assistants 1.55 2.53 2.43
Total Staff Hours 2.24 3.89 3.75

 


About the Residents

(Lower Numbers Are Better)

Percent of Residents... This Facility% County Avg% MO State Avg%
of high risk long-stay residents with pressure ulcers 7 6 5
of long-stay residents assessed and appropriately given the pneumococcal vaccine 94 83 88
of long-stay residents assessed and appropriately given the seasonal influenza vaccine 54 91 93
of long-stay residents experiencing one or more falls with major injury 1 3 4
of long-stay residents who have depressive symptoms 0 3 3
of long-stay residents who lose too much weight 4 7 7
of long-stay residents who received an antianxiety or hypnotic medication 42 20 26
of long-stay residents who received an antipsychotic medication 78 17 18
of long-stay residents who self-report moderate to severe pain 0 5 7
of long-stay residents who were physically restrained 0 0 0
of long-stay residents whose ability to move independently worsened 2 16 15
of long-stay residents whose need for help with daily activities has increased 2 15 14
of long-stay residents with a catheter inserted and left in their bladder 0 1 2
of long-stay residents with a urinary tract infection 0 4 4
of low risk long-stay residents who lose control of their bowels or bladder 19 38 32
of short-stay residents assessed and appropriately given the pneumococcal vaccine 63 66 74
of short-stay residents who self-report moderate to severe pain 0 11 12
of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 5 66 68
of short-stay residents with pressure ulcers that are new or worsened 0 2 2