THE HIGHLANDS AT OWASSO

Nursing Home Inspector

10098 N 123 E AVE
OWASSO, OK 74055
Tulsa County
Phone: 918-928-4800
Provider Number: 375558
Last Inspection: 06/09/2016

About the Nursing Home

Number of Beds: 105
Number of Residents: 95
Beds Available: 10
Percent Occupancy: 90%
Insurance Accepted: Medicare & Medicaid
Types of Councils: Resident
Ownership: For profit - Corporation
Within Hospital?: NO

About State Inspection Deficiencies

Nursing Homes that are Medicare and/or Medicaid certified are licensed by the state and are required to comply with rigid standards enforced by regular facility inspections and extensive evaluations.

The state inspection deficiencies provided here are accounts reported by state inspectors of every discrepancy found where the home failed to meet the minimum standards set forth by state and federal regulations. If a home does not show any deficiencies, it has met the minimum standards required.

Please note: Findings in these inspections do not present a complete picture of the quality of care provided. Information in this database should be interpreted carefully and used in conjunction with other sources, as well as a visit to the nursing home.


Deficiency Ratings

Our nursing home inspector tool compares the severity of deficiences rather than the number of deficiences. We calculate the severity of each deficiency using the formula:

Severity Rating = Scope + Level of Harm.

Deficiency Rating= Sum of ALL Severity Ratings

Severity Scope Level of Harm
2 1-Isolated 1-Potential for minimal harm
3 2-Pattern 1-Potential for minimal harm
3 1-Isolated 2-Minimal harm or potential for actual harm
4 3-Widespread 1-Potential for minimal harm
4 2-Pattern 2-Minimal harm or potential for actual harm
4 1-Isolated 3-Actual harm
5 3-Widespread 2-Minimal harm or potential for actual harm
5 2-Pattern 3-Actual harm
5 1-Isolated 4-Immediate jeopardy to resident health or safety
6 3-Widespread 3-Actual harm
6 2-Pattern 4-Immediate jeopardy to resident health or safety
7 3-Widespread 4-Immediate jeopardy to resident health or safety

Deficiency Ratings
By Region

Lower Numbers Are Better

 

16

Facility
25

County
26

OK
20

USA

Deficiency Ratings
By Year

Lower Numbers Are Better

 

16

2016
20

2015
0

2014

Medicare Ratings

Overall Rating: Overall Rating
Health Rating: Health Rating
Staff Rating: Staff Rating
Quality Rating: Quality Rating

 

Details by Inspection Date

6/9/2016 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Try to resolve each resident's complaints quickly. Pattern : Minimal 4 7/15/2016
 
Failed To: Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care. Pattern : Minimal 4 7/15/2016
 
Failed To: Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Pattern : Minimal 4 7/15/2016
 
Failed To: Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse. Pattern : Minimal 4 7/15/2016
 

4/9/2015 Inspection

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Ensure each resident receives an accurate assessment by a qualified health professional. Pattern : Minimal 4 4/29/2015
 
Failed To: Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Pattern : Minimal 4 4/29/2015
 
Failed To: Provide care by qualified persons according to each resident's written plan of care. Pattern : Minimal 4 4/29/2015
 
Failed To: Provide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay. Pattern : Minimal 4 4/29/2015
 
Failed To: Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Pattern : Minimal 4 4/29/2015
 

Complaint Investigation Deficiencies

These deficiencies resulted from complaints investigated by the state inspectors and substantiated.

2/17/2017 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Pattern : Immediate 6 3/28/2017
 
Failed To: Reasonably accommodate the needs and preferences of each resident. Pattern : Minimal 4 4/22/2017
 
Failed To: Provide housekeeping and maintenance services. Pattern : Minimal 4 3/2/2017
 
Failed To: Maintain comfortable and safe temperature levels. Pattern : Minimal 4 7/11/2017
 
Failed To: Ensure each resident receives an accurate assessment by a qualified health professional. Isolated : Minimal 3 3/28/2017
 
Failed To: Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Pattern : Minimal 4 3/28/2017
 
Failed To: Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Pattern : Immediate 6 3/28/2017
 
Failed To: Have enough nurses to care for every resident in a way that maximizes the resident's well being. Widespread : Minimal 5 4/22/2017
 
Failed To: Use a registered nurse at least 8 hours a day, 7 days a week. Widespread : Minimal 5 3/1/2017
 
Failed To: Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident . Widespread : Minimal 5 3/28/2017
 
Failed To: Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. Widespread : Minimal 5 3/28/2017
 

9/27/2016 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Provide necessary care and services to maintain or improve the highest well being of each resident . Pattern : Minimal 4 10/12/2016
 

2/18/2015 Investigation

 
Deficiency Description Scope : Level of Harm 1 -- Rating -- 7 Corrected
Failed To: Store, cook, and serve food in a safe and clean way. Widespread : Minimal 5 3/2/2015
 
Failed To: Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Pattern : Minimal 4 3/2/2015
 

About The Staff

(Higher Numbers Are Better)

Staffing Hours Per Day Per Resident... This Facility County Avg OK State Avg
Number of Residents 95 76.97 61.05
Registered Nurses 0.54 0.50 0.47
Licensed Practical / Vocational Nurses 1.19 0.95 0.83
Certified Nursing Assistants 2.73 2.71 2.47
Total Staff Hours 4.46 4.15 3.77

 


About the Residents

(Lower Numbers Are Better)

Percent of Residents... This Facility% County Avg% OK State Avg%
of high risk long-stay residents with pressure ulcers 10 7 7
of long-stay residents assessed and appropriately given the pneumococcal vaccine 89 89 91
of long-stay residents assessed and appropriately given the seasonal influenza vaccine 95 94 95
of long-stay residents experiencing one or more falls with major injury 4 5 5
of long-stay residents who have depressive symptoms 3 5 5
of long-stay residents who lose too much weight 2 9 8
of long-stay residents who received an antianxiety or hypnotic medication 25 23 29
of long-stay residents who received an antipsychotic medication 10 14 19
of long-stay residents who self-report moderate to severe pain 4 8 9
of long-stay residents who were physically restrained 0 0 0
of long-stay residents whose ability to move independently worsened 32 20 15
of long-stay residents whose need for help with daily activities has increased 26 17 15
of long-stay residents with a catheter inserted and left in their bladder 6 2 2
of long-stay residents with a urinary tract infection 4 4 5
of low risk long-stay residents who lose control of their bowels or bladder 41 42 34
of short-stay residents assessed and appropriately given the pneumococcal vaccine 86 78 79
of short-stay residents who had an outpatient emergency department visit 16 12 16
of short-stay residents who made improvements in function 81 65 64
of short-stay residents who newly received an antipsychotic medication 0 2 2
of short-stay residents who self-report moderate to severe pain 1 17 20
of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 59 74 74
of short-stay residents who were rehospitalized after a nursing home admission 30 23 23
of short-stay residents who were successfully discharged to the community 61 51 48
of short-stay residents with pressure ulcers that are new or worsened 1 1 1